Frequently Asked Questions
Do you have questions about our software? Here you can find answers to the most frequently asked questions.
Account
How can I create a user account?
An organisation administrator can easily create an account in the RiskChallenger app. The organisation administrator can create a profile for you via the admin panel. As an organisation administrator, in the admin panel, go to the workspaces tab and click on the environment you want to add a user to. After this, click the ‘add user’ button and fill in the details. For new users, make sure you have the ‘Send welcome e-mail with instructions’ switch on. The user will then receive a link on the email entered that will allow them to create a password.
Does your company not yet have a RiskChallenger licence? Then you can contact us, and we will be happy to help you.
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I haven't received my onboarding email. How do I request a new one?
Resending an onboarding e-mail can only be done by organisation administrators, via the adminpanel. As an administrator, go to the environment. In the left column, you will find the list of users in this environment. Go to the appropriate user, click ‘edit’ and click ‘Resend welcome e-mail’.
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Can I use RiskChallenger for free?
It is possible to use RiskChallenger free of charge for 30 days. click here to create a free demo account. After this trial period, you can switch to one of our paid licenses.
Does RiskChallenger work on any device?
Our software works best on laptops, desktops and tablets, but it can definitely be used on mobile phones too. As for browsers, chromium-based browsers support our software best. Think of browsers like: Safari, Firefox, Chrome, and Edge for an optimal user experience.