Frequently Asked Questions

You can create a new file as a blank file, based on a RiskChallenger template, by copying an existing file or by importing an Excel spreadsheet. The easiest way to start a dossier is via a template. In a template, most variables such as filters and the quantification table are already in your organisation's format.

If you have setting rights in the file in question, you can edit filters by going to Settings and opening the Risk Filter or Measure Filter tab. Here you will find options to add, edit or remove filters.

Yes, this can be enabled in the project settings under the tab General. Activate the option Includes opportunities to make opportunities available in your file. A new button now appears under the risk list that allows you to switch between the risks and opportunities in the file.

Yes, you can merge files if they are based on the same template. You do this via New file in the start screen. Select Merge registers, choose the template and select the files you want to combine.

No, if a user makes changes to the file, it is temporarily locked and other users only get read permissions.

This depends on your organization's license type:

• ‍Professional license: maximum 1 file.
• ‍Business and Enterprise Licenses: unlimited number of files.

Yes, the feedback function allows you to send comments from the project overview, a specific risk or the control circle. You can use templates (predefined in the admin panel) or create your own message. RiskChallenger will send the email with you in the CC.

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Yes, measures can be linked to multiple risks. Open the control circle Causes, Effects and Measures and click the reuse button (recycling icon) at the top right of Measures. Choose the measure you want to reuse. This applies to measures previously named in the file.

Only organisation administrators can do this. As an organisation administrator, you can archive projects via the admin panel. As an administrator, navigate to the specific environment in which the project is located, select the project and choose archive.

Permanently deleting a project can only be done by organisation administrators. As an organisation administrator, go to the appropriate environment in the admin panel, and click the archive button at the appropriate file. After this, the permanent delete option is given.

To get into the causes, effects and measures screen, go to a risk in the file. Then click on the visualization of causes, effects and measures.

Yes, you can. To do so, go to the filter in the file and select the appropriate filter. Click on the desired filter and then on the ‘save’ icon. The next time you open this file, these filters will be on automatically.